Can I shop without being a member?
You can shop without being a member of our site. After adding your favorite product / products to your cart, click complete order> continue without membership. You can complete your order by filling out basic information such as your name, surname, address, phone number and e-mail address, which are necessary for us to deliver your order correctly.
I forgot my password
You can request a new password by clicking on the "I Forgot My Password" link in the Member Login sections of the site and entering your email address used in the Early Bird Coffee membership page. Your new password will be automatically created and sent to the email address you used for membership.
To change your password, you can create a new password using the "My Password Operations" tab in the "My Membership Information" section.
How can I update my membership?
If you are registered with Earlybirdist.com, you can update your membership information from the "Password Operations" section after logging in from the Login menu. You can change or update your e-mail, password, personal and contact information in the membership screen that opens.
How to place an order?
You can do this by using the "Add to Cart" button located next to the product you want to add to your cart.
To start the order process, you must click the "Buy" button on the My Cart page.
After entering the address you want your order to be delivered to, you can see all the details about your order and make your payment safely with your credit card and debit cards.
At this stage, all your information will be under 128-bit SSL security.
Can I make changes to my order?
You cannot make an order change after placing your order.
Can I place an order from anywhere in Turkey?
You can order from any point in Turkey. Delivery to all cities within 1-3 business days at the latest with the assurance of Yurtiçi Kargo.
Is there an installment for the credit card?
All purchases at Earlybirdist.com offer a single payment option for a credit card. Installment payment option is valid for purchases of 300 TL and above.
Can I create an order with Money Order-Eft?
You can create orders by money order and eft at Earlybirdist.com. Once you have created your order and made a payment to one of the banks below, it will be sufficient to send the receipt to firstname.lastname@example.org and your order will be processed. Orders that are not paid within 3 business days will be canceled.
Company name: TAES DIŞ TİC. LTD. Sti.
IBAN: TR95 0004 6002 6588 8000 0648 17
TEB (Turkey Economy Bank)
IBAN: TR92 0003 2000 0000 0068 6855 17
My credit card gives an error in payment.
It is necessary to apply to the bank that the credit card belongs to for error warnings arising in credit card payments.
How can I pay my order?
You can safely pay with your credit card / debit card and money order method for purchases made on our site.
Can I pay at the door?
There is no payment option at the door.
How long is the delivery time?
Domestic orders given by each cargo is delivered in 1-3 business days instead of Turkey.
My cargo is on my way but can I change its address?
The address of the cargo that has set out to be delivered to the address you have specified cannot be changed.
If your packages are not delivered within the deadlines given above, contact us at email@example.com. The shipping company will be called and you will be informed about the delivery date of your package. After the package is received, it is deemed to have been accepted that the delivery company performs its duty properly. For him: Please do not accept the packages that you found damaged during delivery and record them. By starting work on your Early Bird Coffee package, it will ensure that the delivery is repeated as soon as possible.
How can I return the product?
Early Bird Coffee products, where quality, hygiene and freshness are of great importance, are meticulously packaged. However, in order to prevent problems that may arise from transportation, we ask you to check the products you ordered before receiving your order from the shipping company. products, and Buyer will not be able to benefit from the return right in these products. The use of the right to return is subject to the condition that the packaging of the product is unopened, intact, and the product is not used.You need to return our products to the cargo company without taking delivery of the broken, opened, torn-packaged products or broken, damaged products. you will not pay a fee.
Can I return every product?
In accordance with the Turkish Commercial Code, there is no right of withdrawal for foodstuffs, beverages or other daily consumption items. All products that are not damaged, unused, and not damaged as a result of the usage error can be returned. Returns of opened, used and destroyed products are not accepted. The return of the product, which you can do without stating any justification, must be made as the product is delivered to you. In case of any deterioration, opening, breaking, tearing, lack of accessories and other conditions in the product or product packaging you purchase, product returns are not accepted.
If the invoice of the product is not sent, if it is missing, no refund will be accepted. The products to be returned must be delivered together with the original of the product invoice.
Unjustified product return must be made within 14 days following the delivery of the goods to you and in writing.
The products to be returned must be delivered to us through Yurtiçi Kargo, where Early Bird Coffee operates.
The product must be placed in a protective packaging and the label of the shipping company must not be on the product packaging. The deformation that will occur in the packaging of the product is among the conditions that prevent the product from being sold again.
Product returns that do not meet the above conditions are strictly not accepted.
In any case with your order, you can contact us at firstname.lastname@example.org or by calling 0212 800 79 55.
How many days to return?
Products can be returned within 7 days from the day your cargo arrives.
Will I pay the return shipping costs?
Early Bird Coffe covers the shipping costs of the products you want to return.
When is the payment of the product I returned?
When the products you return are received by the Early Bird Coffee officials, you will receive an information message. The amount you pay within 7 business days following this will be returned to your credit card.
To which address do I need to send the products I will return?
You can send the products you will be returning to Early Bird Coffee - Süleyman Seba Cad.No:79 Valideçeşme Beşiktaş - İstanbul.
For the return, the product you bought must not have been destroyed, used or re-soldable.